FAQ
SELLING
How about the MOQ? If my first order quantity is small, will you accept it?
We are committed to supporting your trial order quantity, so even an order of 1 piece or 1 kg is acceptable to start our cooperation, as we are confident that this will lead to a successful second order with your esteemed company.
Is there any after-sales service? How long do you guarantee your product?
Yes, we provide after-sales service. If you have any questions or issues during usage, please feel free to contact us anytime, and we will do our best to support you. We typically guarantee our products for 3 to 5 years.
What are your payment terms?
Typically, there are two payment terms for new customers:
1.)30% T/T as a deposit, 70% balance before shipment.
If you need any other terms, please feel free to contact us, and we will do our best to accommodate you.
How about the samples? Are they free or do they incur extra fees?
Yes, we would be happy to supply samples before the order. If the samples are from stock, they will be free; if the samples are from new production, we will charge a reasonable cost. However, this amount will be deducted from your first order invoice.
What are you looking for?
8
Workshops
100.000m2
Factory Area
3000 tons
Monthly capacity
Assurance
*We respect your confidentiality and all information are protected. Maybe the time difference, We will respond to your inquiry message within 12 hours at the latest.